We ship the grains fresh on the day, and kefir is very hardy and survives transport. If transport takes longer and the kefir in the bag does not smell fresh, do this:

Throw away the “transport” milk that comes with the package.
Make kefir as usual, but for the first 2-3 times in small batches: use just enough milk that the grains are right under the milk surface and leave it at room temperature for 24 hours.

After that you must discard the kefir (not the kefir grains) you have made. The grains then get used to your type of milk, and after that it works as usual and smells fresh and tangy.

For the different starter cultures you get a description/recipe in the package if you choose a starter kit or through add-ons. But not everything comes with a printed recipe. We have started with digital recipes, and when you order a product you get access to the recipe via this website.

Where do I find the digital recipes?

The recipes are in your user menu (My account).

Under your account you can find your recipes.