We ship the grains fresh on the day, and kefir is very hardy and survives transport. If transport takes longer and the kefir in the bag does not smell fresh, do this:

Throw away the “transport” milk that comes with the package.
Make kefir as usual, but for the first 2-3 times in small batches: use just enough milk that the grains are right under the milk surface and leave it at room temperature for 24 hours.

After that you must discard the kefir (not the kefir grains) you have made. The grains then get used to your type of milk, and after that it works as usual and smells fresh and tangy.

For the different starter cultures you get a description/recipe in the package if you choose a starter kit or through add-ons. But not everything comes with a printed recipe. We have started with digital recipes, and when you order a product you get access to the recipe via this website.

Where do I find the digital recipes?

The recipes are in your user menu (My account).

Under your account you can find your recipes.

Kefir and kombucha cultures are both hardy and handle winter cold well. They become less active and take longer the first time (expect 1-2 days longer).

Many posts on the web claim the cultures get ruined, but our long experience says otherwise, and we guarantee that our cultures are healthy.

Many products are seasonal, and when they are out of stock we cannot produce more until the next harvest.

We do not buy in vegetables or fruit but only use what we harvest ourselves. We also produce small quantities by hand, so items may occasionally be out of stock.

If you like, you can get an email when the item is back in stock. Just enter your email address and click “Email when in stock” on the product page.

We have set up protection throughout the web shop. Look for the padlock in the left corner of your browser, just before the web address.

Your details are secured and will not be shared with other parties or companies, in accordance with the GDPR. If you wish, we can delete your details after the delivery is complete. See also our terms.

We ship with PostNord and DHL. With DHL you always receive the information by email.

At PostNord it sometimes takes 2 days to register/update the information. We register and send everything with a tracking code, and it is only their system that is updated afterwards. In the PostNord app you get the information as soon as it is available.