Address:
Njordstorp Permakultur Gård

Gillberga Prästgård Njordstorp
66195 Värmland Nysäter

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Frequently asked questions (FAQ)

Here you will find answers (FAQ) to questions we have received before. Please read them before you send us your questions by email.

Who is your carrier and which rate applies?

We ship with PostNord and DHL.

  • PostNord collects and delivers letters every other day. It usually takes 3-4 days, and 2-3 days for 1st class letters.
  • DHL collects twice a week from us (Wednesday and Friday) and usually has a transit time of 3-4 working days.

Large parcels or expensive products are always sent via DHL because of the insurance. When you receive the parcel, check it immediately, as the insurance only covers a short time, see DHL.

Choose the products you want and enter your postcode and town, and you can see which rate you can choose in the shopping cart.

Which payment methods do you accept?

In the web shop you can pay with Swish, Klarna, PayPal, Google Pay and credit card. You can also pay in advance via bank transfer (bankgiro), but this has extra costs (see the information shown on the checkout page).

In our farm shop we accept Swish, card or cash.

How are fresh products shipped?

We ship various fresh products with a transport that takes 3-10 days. The packaging protects the goods in transit, and depending on the product we use different methods.

We ship fresh products Monday to Wednesday so that the goods do not sit warm with the carrier unnecessarily during the summer. Do not forget to collect your goods from your pick-up point as soon as possible if needed.

Fresh products can never be returned, see the terms in the checkout.